All of our items are hand crafted when your order is placed, if you need your order by a certain date please state that in the comments sections of the check out or send us a separate email. We will do our best to accommodate rush requests.

Because all of Dwarvesong's items are hand crafted when the order is placed, you have 48 hours from the time the order is placed to cancel. After 48 hours a 20% restocking fee will be charged if the order is cancelled.

Florida Residents will have a 6% sales tax added to your order.

Shipping & handling charges will be added to your order. We do not make a profit off shipping. We will only charge you what is costs us to ship it. Floor candelabras are shipped FedEX Ground/Home Delivery. Shipping Charges are non-refundable.

If you want a quote on shipping & handling before you order, please send us an email. We will be happy to quote you a shipping & handling price.

All orders shipped USPS are tracked with Delivery Confirmation.

Please Email if you wish to have your product shipped overnight. Additional Charge will apply

International orders are usually shipped United States Post Office.

Because all of Dwarvesong's items are hand crafted when the order is placed, you have 48 hours from the time the order is placed to cancel. After 48 hours a 20% restocking fee will be charged if the order is cancelled.

If there are any problems with your order please contact us. We want to provide you the best in customer satisfaction.